Contact Us
Welcome to Keepbetterlily
At Keepbetterlily, we value every customer and are committed to providing a convenient and transparent shopping experience. Whether you have questions before purchasing, need assistance with an order, or require support after purchase, our customer service team is available to assist you.
We believe clear communication and responsive customer support are important parts of a convenient online shopping experience.
Customer Support
Our customer service team can assist you with shopping questions, order inquiries, shipping questions, returns, refunds, exchanges, and other general customer service matters.
Shopping Information
If you have questions before purchasing, our customer service team can provide available information and assistance to help you make an informed decision.
Order Assistance
For questions regarding your order, please contact us with your order information. Our customer service team can assist with order status inquiries, order confirmation questions, shipping updates, address-related concerns, and other order-related requests.
To help us locate your order more efficiently, please provide your order number, the email address used during checkout, and relevant order details when contacting us.
Shipping Support
If you have questions about delivery or shipping progress, our team can assist with shipping information, tracking updates when available, delivery-related inquiries, and shipment concerns.
For additional information regarding delivery and shipping, please refer to our Shipping Policy.
Returns & Refund Support
If you need assistance with a return request, refund inquiry, exchange question, or after-sales concern, please contact our customer service team before sending anything back.
For faster assistance, please include your order number, reason for the request, relevant order details, and supporting information or photos when applicable.
For complete return and refund terms, please review our Return Policy.
Contact Information
Customer Service Email:
service@keepbetterlily.com
Official Website:
keepbetterlily.com
Our customer service team will review your request and respond as soon as reasonably possible. Providing complete and accurate order information when contacting us can help us handle your inquiry more efficiently.
Company Information
The Keepbetterlily online store is operated by the following legal entity:
Brand Name: Keepbetterlily
Official Website: keepbetterlily.com
Legal Entity: Guangzhou Yixin Network Technology Co., Ltd.
Unified Social Credit Code: 91440106MAEAN5BQ3D
Registered Address: Room 101-3B234, 1st Floor, No. 7 Lingshan East Road, Tianhe District, Guangzhou, Guangdong, China
For further inquiries, please contact our Product Manager: Chen Jia.
Phone: +8613678924516
Customer Support Email: service@keepbetterlily.com
keepbetterlily.com is owned and operated by Guangzhou Yixin Network Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.
Our Service Commitment
Keepbetterlily is committed to providing customers with clear shopping information, transparent shopping processes, responsive customer support, and convenient after-sales assistance.
We continuously review and improve our services based on customer feedback and aim to provide a simple, clear, and convenient shopping experience.
Thank you for choosing Keepbetterlily.